This might also resolve the issue.įind the ANT+ USB stick in the Device Manager, right-click on it and select Uninstall Device.īe sure to check "Delete the driver software for this device". You can uninstall the current driver and then reinstall it.
#FITBIT CONNECT PLUG IN A DONGLE UPDATE#
This usually happens automatically, but on occasion, the driver is out of date.įind the USB device, right-click on it, then update the driver. If you've gotten to this point in troubleshooting and your ANT+ dongle still isn't being recognized in Windows, you can try updating the driver.
On Occasion the old FitBit Application for desktops. ANY Training App you can run on your desktop (Elite Mapping Software for Elite Trainers). Here are the programs you need to be aware of that commonly hold onto the ANT+ Dongle aggressively. ANT+ dongles are very monogamous and will not share with other programs or Apps. Any program that requires an ANT+ dongle must be closed out all of the way. These programs will hold onto that ANT+ dongle even when they are minimized. There are a few programs that also use ANT+ dongles. If you're using a USB extension cable or adapter, try plugging the dongle into the computer directly, or using a different adapter. Do this a few times or chose a different USB port on your computer. Our first step in troubleshooting this process is to simply unplug and then plug the dongle back in. There are times when the ANT+ USB and the SYSTM app just don't want to play together nicely. 
Here are some troubleshooting tips to try to get yours working properly.
ANT+ dongles can be quite finicky at times.
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